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Shipping and payment

All goods must be ordered on www.boatshop.lv

Goods are ordered on the Internet platform www.boatshop.lv

When placing an order, all required fields must be filled in.

Payment for goods and delivery.

If you choose goods with delivery, then payment is made by transfer from a bank account. After we receive your order, our manager will find the item of your choice in stock and send you a confirmation email with an invoice in the email attachment. For your convenience, two banks of your choice for money transfers are offered.

Receipt of goods.

Goods can be received at parcels or by courier.

If you need a different type of delivery from the one offered by the automatic system, write an email to info@boatshop.lv

Address: Krasta Street 89, Riga, (entrance from Lex Interior building, parking lot)

Working hours: Weekdays from 10:00 to 16:00.


Goods delivered by courier or parcel post are paid by bank transfer.

Right of withdrawal.

Legal entities are not consumers and do not have the right to return the purchase within 14 days.

An individual has the right to return the product you order on our Internet platform www.boatshop.lv within 14 days, provided that you have paid for it by transfer and received it remotely. (Courier, post office or parcel post).

You have the right to withdraw from the Agreement without giving a reason within fourteen (14) days of receiving the product. In order to exercise the right of withdrawal, you must inform SIA Delfīns M of your decision to cancel the purchase, by a clear e-mail notice before the end of the right of withdrawal period.
The right of withdrawal expires 14 days from the date on which you or a third party other than the carrier of your choice took possession of the goods. To avoid misunderstandings when receiving the goods, make sure that it exactly corresponds to the ordered - manufacturer, model, color, size and other important parameters.
If you wish to exercise your right of withdrawal, remember that you are responsible for the wear and tear of the product if it is used for purposes other than its intended use, essential characteristics and properties. Therefore, when exercising your right of withdrawal, you may use the product only as much as is necessary to test it (just as you can before purchasing a product in a regular store). By exercising your right of withdrawal, you are responsible for any depreciation of the product that does not comply with the principle of good faith, as well as for any reduction in the value and quality of the product. If the product is packed in a transparent package that cannot be opened without tearing the package, then the product cannot be returned after the package has been torn. This is how goods are packaged that must not be applied to the boat's engine. For example - engine spare parts and propellers.
If you cancel the Agreement, we will refund all payments received from you, except for additional costs incurred in choosing a delivery method that is not the cheapest delivery method we offer. You will have to cover the cost of returning the product. The maximum cost can be around 10 euros (depending on the type and weight of the goods) or the cost indicated by the courier service provider.
The goods must be sent or handed over in our store at Krasta Street 89, Riga, Latvia, LV-1019 without undue delay.
Please note that by sending the goods to SIA Delfīns M store using courier services, you agree to the goods acceptance certificate on its visual condition and completeness, which was unilaterally drawn up by SIA Delfīns M employee, because both parties were not present at the time of receipt to determine the visual condition, defects and composition of the packaging of the goods. Any further claims about the condition of the goods on your part will be considered unfounded. Remember that when sending the goods by courier, you must make sure that they are packed in such a way that they cannot be damaged during transport. For the avoidance of doubt, we recommend that you insure the goods even when you return them, otherwise you will be liable for any damage caused during the transfer.
SIA Delfīns M refunds only after receipt and inspection of the returned goods.
SIA Delfīns M draws attention to the fact that upon establishing the loss of the value of the returned goods, it is possible to apply to the court with a claim against the Consumer for covering the losses caused by SIA Delfīns M as a result of the Consumer's actions.

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